Check Your Suitability Before Using RAVAYA

Published Updated 12 min read

Before beginning an LED-mask routine, take a few minutes to review your health, medications, skin condition, eye comfort and device condition.

This checklist is designed to help you decide whether to:

  • Continue to the product instructions
  • Ask a healthcare professional or pharmacist first
  • Contact RAVAYA Support
  • Avoid using the device until a concern has been evaluated

It does not diagnose a condition or provide individual medical clearance.

Even when none of the concerns below applies, you must still follow the warnings, contraindications, session duration and treatment frequency supplied with your exact RAVAYA model.

Start here

Choose the statement that best describes you:

I have no known medical or product concerns

Continue through the complete checklist. When every applicable answer remains clear, proceed to:

  • Understand the RAVAYA Modes
  • Fit and Prepare Your Mask
  • The instructions supplied with your exact device

I have a medication, medical condition or recent procedure

Pause before beginning and identify which section below applies.

You may need guidance from:

  • A dermatologist
  • An ophthalmologist or optometrist
  • A pharmacist
  • The clinician who performed your procedure
  • Another appropriate healthcare professional

My device appears damaged or behaves unexpectedly

Do not use it until the product concern has been resolved.

Contact RAVAYA Support

How to use this checklist

For each question, choose:

  • No
  • Yes
  • I am not sure

Treat “I am not sure” as a reason to obtain the missing information before beginning.

Do not guess about:

  • Medication photosensitivity
  • A changing skin lesion
  • An eye condition
  • A recent procedure
  • Device damage
  • The correct treatment schedule
  • Whether several modes may be combined

1. Have you read the instructions for your exact device?

No or not sure

Do not begin yet.

Locate and review:

  • The full instructions for use
  • Contraindications
  • Warnings
  • Approved session duration
  • Approved weekly frequency
  • Mode-selection instructions
  • Eye-protection instructions
  • Charging restrictions
  • Cleaning instructions
  • Troubleshooting information

FDA advises users of home medical devices to understand how the device operates, follow the supplied instructions, maintain it properly and know whom to contact when something is unclear or the device does not function as expected.

Yes

Continue to the next question.

2. Is the device undamaged and operating normally?

Before every session, inspect:

  • Silicone mask
  • Straps
  • Controller
  • Batteries
  • Charging port
  • Cable
  • Connectors
  • LED area

Stop and contact RAVAYA when you notice

  • Battery swelling
  • Leaking
  • An unusual odor
  • Excessive heat
  • Exposed wires
  • A cracked controller
  • A damaged charging port
  • Liquid inside an electrical component
  • Repeated unexpected shutoff
  • A mode that does not operate correctly
  • Visible physical damage
  • A charging error

Do not open the controller, puncture a battery, replace LEDs or attempt an unauthorized electrical repair.

Device appears normal

Continue to the next question.

3. Do you have an unexplained or changing skin lesion?

Examples include a spot or lesion that is:

  • New and changing
  • Bleeding
  • Persistently painful
  • Irregular in shape
  • Changing in color
  • Ulcerated
  • Failing to heal
  • Otherwise concerning

Yes or not sure

Do not use an LED mask to diagnose or treat it.

Have the area evaluated by an appropriate healthcare professional before exposing it or delaying care.

No

Continue to the next question.

4. Do you currently have a significant skin reaction?

This includes:

  • Active blistering
  • Open wounds
  • A spreading rash
  • Significant swelling
  • An active facial infection
  • Severe irritation
  • An allergic reaction
  • Skin that is raw or broken
  • Unexplained burning or pain

Yes

Do not begin a routine while the reaction is unexplained or significant.

Seek appropriate guidance, particularly when symptoms are:

  • Worsening
  • Painful
  • Spreading
  • Associated with fever
  • Affecting the eyes
  • Affecting breathing
  • Suggestive of infection

No

Continue to the next question.

5. Do you have a diagnosed skin condition?

Examples may include:

  • Rosacea
  • Melasma
  • Dermatitis
  • Eczema
  • Psoriasis
  • Lupus-related skin disease
  • A photosensitivity disorder
  • Active inflammatory acne
  • Another condition managed by a dermatologist

Yes

A diagnosis does not automatically mean you cannot use an LED device. It does mean that general cosmetic guidance may not be enough.

Ask the professional managing the condition:

  • Is this type of light appropriate?
  • Are all four RAVAYA wavelengths appropriate?
  • Should blue-light modes be avoided?
  • Does the condition alter treatment timing?
  • Could the mask worsen pigmentation or irritation?
  • What symptoms should cause me to stop?

Do not present an LED mask as treatment for a diagnosed condition unless that use is supported by applicable evidence and regulatory labeling.

No

Continue to the next question.

6. Have you experienced an unusual reaction to light?

Examples include:

  • Rash after light exposure
  • Hives
  • Burning
  • Swelling
  • Blistering
  • Unexplained darkening
  • A known visible-light reaction
  • A diagnosed photodermatosis
  • A previous reaction to an LED, laser or light-treatment device

Yes or not sure

Obtain professional guidance before use.

Photosensitivity reactions can depend on the condition, medication, wavelength and dose. They are not limited to one universal type of light exposure. Reviews of drug-induced photosensitivity also note that evidence varies substantially among medications and reactions.

No

Continue to the next question.

7. Do you take medication that may increase light sensitivity?

This question includes:

  • Prescription medication
  • Over-the-counter medication
  • Recently discontinued medication
  • Topical medication
  • Medication taken only occasionally

Yes or not sure

Check:

  • Medication label
  • Package insert
  • Pharmacist guidance
  • Prescribing clinician’s advice

Ask specifically:

Does this medication increase sensitivity to blue, visible, red or near-infrared light, and is an at-home LED face mask appropriate?

Do not assume that a warning involving sunlight applies identically to every LED wavelength. Do not assume it is irrelevant either.

The American Academy of Dermatology notes that red-light therapy may not be recommended for some people taking medications that increase light sensitivity.

Published reviews have associated many different drug classes with photosensitivity, but the evidence, severity and relevant wavelengths vary. This is why RAVAYA should not publish a short universal “approved medication” list.

Do not stop a prescribed medication merely to use the mask.

No known photosensitizing medication

Continue to the next question.

8. Are you using irritating or prescription skincare?

Consider:

  • Prescription retinoids
  • Cosmetic retinol
  • Benzoyl peroxide
  • Exfoliating acids
  • Peeling products
  • Prescription acne products
  • Photosensitizing topical medication
  • A product that recently caused burning or peeling

Yes

This does not necessarily mean the product is incompatible.

The relevant questions are:

  • Is the ingredient photosensitizing?
  • Is the skin currently irritated?
  • Does the device labeling address it?
  • Should the product be used before or after the session?
  • Should the two routines occur at different times?
  • Has a dermatologist prescribed the product?

Ask a pharmacist, dermatologist or prescribing professional when the answer is unclear.

Do not place a potentially irritating or photosensitizing product under the mask simply because the product is transparent.

Read What to Use Before and After an LED Mask

No

Continue to the next question.

9. Do you have an eye condition or unusual sensitivity to bright light?

Consider:

  • Retinal disease
  • Recent eye surgery
  • Unexplained visual symptoms
  • Severe dry-eye symptoms
  • Medication-related ocular sensitivity
  • Migraines triggered by bright or flashing light
  • Inability to align the eye openings
  • Previous eye pain during light exposure

Yes or not sure

Ask an eye-care professional whether the exact device and eye-protection method are appropriate.

Do not:

  • Stare directly into illuminated LEDs
  • Remove protective components
  • Improvise replacement eye protection
  • Continue through eye pain
  • Ignore new visual symptoms

No

Continue to the next question.

10. Are you prone to melasma or persistent dark marks?

Consider:

  • Diagnosed melasma
  • Post-inflammatory hyperpigmentation
  • Dark marks after acne
  • Worsening pigmentation after light exposure
  • A visible-light-sensitive pigmentary condition

Yes

Obtain dermatology guidance before using blue-light modes.

Visible light can participate in pigmentation responses, and the response can differ according to wavelength, dose, skin characteristics and pigmentary condition.

This does not establish that every therapeutic blue-light device causes darkening. It does mean that an unqualified statement such as “suitable for every pigment concern” would be inappropriate.

Read LED Therapy Across Different Skin Tones

No

Continue to the next question.

11. Have you recently had a cosmetic, dental or surgical procedure?

Examples include:

  • Laser resurfacing
  • Intense pulsed light
  • Microneedling
  • Chemical peel
  • Dermabrasion
  • Injectables
  • Facial surgery
  • Dental or jaw surgery
  • Skin biopsy
  • Wound treatment
  • Photodynamic therapy

Yes

Ask the professional who performed the procedure:

  • When can I resume LED-mask use?
  • Is pressure from the mask acceptable?
  • Are all modes and wavelengths appropriate?
  • Are my prescribed aftercare products compatible?
  • Could the treatment area be affected by heat, pressure or light?
  • What symptoms require me to stop?

There is no universal waiting period appropriate for every procedure.

Do not rely on a general “recovery mode” name as professional authorization to use the device after surgery or treatment.

No

Continue to the next question.

12. Are you pregnant or breastfeeding?

Yes

Follow the exact product labeling and discuss use with the healthcare professional overseeing your care.

Do not rely only on statements such as:

  • “It does not contain UV.”
  • “It is noninvasive.”
  • “It is only light.”
  • “Other people used it safely.”

Those facts do not provide individualized pregnancy or breastfeeding guidance.

Also review any:

  • Prescription skincare
  • Acne treatment
  • Photosensitizing medication
  • Pregnancy-related pigmentation
  • Melasma

No

Continue to the next question.

13. Is the intended user under the minimum labeled age?

Yes or not sure

Do not apply adult product instructions automatically to a child.

Differences may include:

  • Facial anatomy
  • Eye alignment
  • Skin condition
  • Ability to understand instructions
  • Ability to report discomfort
  • Intended-use restrictions

Follow the exact age limitations in the product labeling and obtain appropriate guidance.

No

Continue to the next question.

14. Can you use and remove the device safely?

Consider whether you can:

  • Read or understand the controls
  • Position the eye openings
  • Adjust the straps
  • Identify discomfort
  • Remove the device independently
  • Recognize overheating
  • Hear or see alerts
  • Stop the session
  • Keep track of time
  • Avoid falling asleep

No or not sure

Arrange appropriate assistance or obtain guidance before use.

FDA notes that a user’s physical, sensory and cognitive capabilities are important considerations for devices used in the home.

Do not use the device in a situation where you may be unable to remove it promptly.

Yes

Continue to the next question.

15. Is your planned environment safe?

Do not use the mask while:

  • Driving
  • Cycling
  • Bathing
  • Cooking over heat
  • Operating machinery
  • Walking near traffic
  • Moving on stairs when vision is obstructed
  • Using the device near water
  • Performing an activity requiring full visual attention

Check that:

  • The environment is dry.
  • Cables cannot catch.
  • The controller is accessible.
  • Children and pets cannot interfere.
  • The device can be removed quickly.
  • Batteries and electronics are not covered in a way that traps heat.

FDA’s home-device checklist asks users to consider whether a device can be operated and maintained safely in the environment where it will be used.

Your result

Green pathway: Continue to the instructions

This pathway may be appropriate when:

  • You read the complete instructions.
  • The device is undamaged.
  • You have no unresolved light-sensitivity concern.
  • You have no medication question.
  • You have no significant current skin reaction.
  • You have no unresolved eye concern.
  • You have no recent procedure requiring clearance.
  • You can fit and remove the device safely.
  • You know the approved mode and schedule.

This does not guarantee that the product is appropriate for every personal circumstance or that you will obtain a particular result.

Next:

Yellow pathway: Ask before beginning

Pause and seek guidance when you have:

  • A medication question
  • A topical-product question
  • A diagnosed skin condition
  • A history of unusual light sensitivity
  • Melasma or persistent pigmentation
  • An eye condition
  • A recent procedure
  • Pregnancy or breastfeeding
  • An age-related labeling question
  • Uncertainty about a lesion
  • Uncertainty about the device instructions

Depending on the concern, ask:

  • Dermatologist
  • Pharmacist
  • Ophthalmologist or optometrist
  • Surgeon or procedural clinician
  • Prenatal clinician
  • RAVAYA Support

Red pathway: Do not use the device now

Do not begin or continue when:

  • The device is physically damaged.
  • A battery is swollen, leaking or excessively hot.
  • You smell burning or see exposed wiring.
  • You have active blistering or significant broken skin.
  • You have a severe or spreading reaction.
  • You have significant eye pain or a new visual disturbance.
  • You have a suspicious or changing lesion that has not been evaluated.
  • You cannot position or remove the mask safely.
  • You do not know the correct protocol.
  • A healthcare professional has instructed you not to use it.

Contact RAVAYA for product problems and an appropriate healthcare professional for medical concerns.

Stop-use symptoms

Stop the session and remove the mask when you experience:

  • Pain
  • Burning
  • Excessive heat
  • Significant eye discomfort
  • New visual symptoms
  • Severe headache
  • Significant swelling
  • Blistering
  • A spreading rash
  • Unexpected pigment change
  • Device malfunction
  • An abnormal odor
  • Battery or controller overheating

Seek urgent medical assistance for symptoms suggesting an emergency, such as:

  • Difficulty breathing
  • Severe facial swelling
  • Fainting
  • Sudden significant vision change
  • Another severe or rapidly worsening reaction

Do not continue merely to finish the session.

Who should answer which question?

Contact RAVAYA Support for

  • Device operation
  • Controller behavior
  • Charging
  • Battery concerns
  • Damaged components
  • Warranty
  • Replacement parts
  • Cleaning instructions
  • Product malfunction
  • Locating the correct manual

Contact RAVAYA Support

Ask a pharmacist for

  • Medication photosensitivity
  • Topical-drug questions
  • Relevant medication-label warnings
  • Whether a prescribed medication should be discussed with its prescriber

Ask a dermatologist for

  • Acne requiring diagnosis
  • Melasma
  • Pigmentation
  • Rosacea
  • Dermatitis
  • Photosensitivity
  • Suspicious lesions
  • Persistent skin reactions
  • Skin-related procedure timing

Ask an eye-care professional for

  • Existing eye disease
  • Recent eye surgery
  • Visual symptoms
  • Light-triggered eye pain
  • Inability to tolerate the specified eye protection

Ask the treating clinician for

  • Post-procedure timing
  • Post-surgical use
  • Wound-related questions
  • Compatibility with prescribed aftercare
  • Pressure over a treated area

Frequently asked questions

Does passing this checklist mean the device is guaranteed safe for me?

No.

It means you did not identify one of the listed concerns. The checklist cannot evaluate every health history, medication, condition or individual risk.

Is this a medical questionnaire?

No.

It is a general educational pathway and is not a validated medical screening instrument.

Can RAVAYA Support tell me whether my medication is safe?

RAVAYA Support can provide product information. A pharmacist or prescribing clinician should answer individual medication questions.

Should I stop medication before using the mask?

No. Do not stop prescribed medication merely to use an LED device.

Can I use the mask over acne?

Some LED devices have been studied for acne, but suitability depends on the acne type, exact device, labeling and treatment plan. Painful, nodular, cystic or scarring acne should be evaluated professionally.

Is the mask suitable for all skin tones?

Do not use an unqualified universal answer.

Suitability can depend on wavelength, pigmentary history, medications, skin condition and exact product protocol. Blue-light modes deserve particular consideration for people prone to persistent pigmentation.

Can I use it after microneedling?

Only when the treating professional confirms that the exact device, mode and timing are appropriate.

Can I use it with retinol?

The answer depends on the exact product, concentration, skin response and device instructions. Seek guidance when the skin is irritated or the product is prescribed.

Do I need eye protection?

Follow the instructions supplied with the exact device. Do not remove, replace or improvise protective components.

Can I use it every day?

Only when the official instructions for your exact model and mode specify daily use. This suitability page does not set a treatment schedule.

What should I do when I am unsure?

Pause and obtain the missing information. Uncertainty about a medication, lesion, eye condition or device warning should not be resolved by guessing.

Related RAVAYA resources

Suitability statement

This checklist:

  • Does not diagnose a medical condition
  • Does not clear an individual medication
  • Does not replace product labeling
  • Does not replace professional medical advice
  • Does not guarantee safety
  • Does not prescribe a mode
  • Does not determine a treatment schedule
  • Does not guarantee results

The instructions, contraindications and warnings supplied with the exact RAVAYA product control over this general educational pathway.

Selected references

  • U.S. Food and Drug Administration. Home Healthcare Medical Devices: A Checklist.
  • U.S. Food and Drug Administration. Frequently Asked Questions About Home Use Devices.
  • American Academy of Dermatology. Is Red Light Therapy Right for Your Skin?
  • Hofmann GA, et al. Drug-Induced Photosensitivity: Culprit Drugs, Potential Mechanisms and Clinical Consequences.
  • Kowalska J, et al. Drug-Induced Photosensitivity—From Light and Chemistry to Biological Reactions and Clinical Symptoms.

Page history

Effective: July 31, 2026Current version: 1.0Medical review: PendingMedication review: PendingFinal device-label reconciliation: PendingValidated screening instrument: No

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