Shipping Policy

Thank you for shopping with RAVAYALight. This Shipping Policy explains our shipping options, processing times, and delivery expectations for orders placed on www.ravayalight.com.

Order Processing

Orders are typically processed on business days only. Business days do not include weekends or holidays.

Orders placed before 2:00 PM local time on a business day are generally processed the same business day. Orders placed after 2:00 PM local time, on weekends, or on holidays will typically be processed on the next business day.

Please note that processing times may vary during product launches, promotions, holidays, or periods of unusually high order volume.

Shipping Options

We currently offer the following shipping options within the United States:

Free Shipping

  • Cost: Free
  • Estimated Delivery Time: 3 business days

Express 2-Day Shipping

  • Cost: $9.99
  • Estimated Delivery Time: 2 business days
  • Orders must be placed before 2:00 PM local time on a business day to begin processing that same day

Delivery Timeframes

Delivery timeframes are estimates and begin after your order has been processed and shipped. While we work hard to ensure timely delivery, shipping times are not guaranteed and may be affected by factors outside of our control, including:

  • Carrier delays
  • Weather events
  • High-volume shipping periods
  • Address verification issues
  • Other unforeseen circumstances

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.

Please allow time for tracking updates to appear after your order has been handed off to the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete shipping details provided at the time of purchase.

If you notice an error in your shipping address, please contact us as soon as possible at [support@ravayalight.com]. We cannot guarantee that changes can be made once an order has been placed.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, delivery is handled by the carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first.

If you still need assistance, you may contact us at [support@ravayalight.com], and we will do our best to help.

Shipping Charges

Shipping charges are shown at checkout before payment is completed.

Please note that:

  • Free Shipping is offered at no charge
  • Express 2-Day Shipping is available for $9.99
  • Original shipping charges, expedited shipping fees, and shipping protection are non-refundable

Order Delays

We reserve the right to delay shipment where necessary for fraud review, payment verification, product availability, or other operational reasons.

If there is a significant delay with your order, we will make reasonable efforts to notify you using the contact information provided at checkout.

Contact Us

If you have any questions about shipping, please contact:

RAVAYALight Support
 Website: www.ravayalight.com
 Email: [support@ravayalight.com]